Providing community liaison support during the delivery of the $25 million Eight Mile Intersection upgrade.
Situation Explained
JF Hull engaged Leisa Prowse Consulting during establishment and construction phases to support community liaison activities for the Eight Mile Intersection upgrade. JF Hull delivered the project on behalf of the Department of Transport and Main Roads (TMR).
The Eight Mile intersection is a major intersection for vehicles travelling between Brisbane, Warwick and Toowoomba, where the Cunningham and New England Highways meet. The intersection upgrade includes an overpass on the New England Highway when travelling from Toowoomba to Warwick.
Our Approach
Community liaison support delivered by LPC during the project included:
- development of notification collateral
- developing briefing material for site staff interacting with community members
- maintaining a project hotline for community members and stakeholders
- updating community and stakeholder management databse
- supporting communication with neighbours about upcoming works
- delivering weekly updates to TMR about engagement interactions.
Results
The Eight Mile intersection project was completed in November 2022.